Payment Policies

PAYMENT TERMS

By making a booking, Way2village creates a link between Affiliate/Service Provider (Resorts, farmhouse, Hotels, etc.) and User and provide only technological platform for booking of services and the final liability will be on the respective Affiliate/Service Provider and not on Way2village. User understands that Way2village cannot be held liable in case if the information provided by the Affiliate/Service Provider is found to be inaccurate, inadequate or obsolete or in contravention of any laws, rules, regulations or directions in force.

  • Affiliates/Service providers (such as hotels, Farmhouse, resorts, restaurants /transport vendors etc.) will charge cost of booking. In addition to this Way2village may charge some additional fees which might be the convenience charges or service fees. Way2village may modify these fees time to time as per the discretion. Any such fees will be updated to the user before confirming the booking for the user.
  • In some cases where charges are not properly charged of the booking amount, convenience fee statutory fee or taxes etc. due to any technical error or other reasons Way2village will have a right to charge, claim or deduct amount from the User and User is bound to pay such balance amount to Way2village.
  • Any inflation in the price charged by Way2village in relation with change in rates or new imposed tax, levies by the Government shall be borne by the User. This inflation may be without prior notice and could also be retrospective but will always be as per applicable laws.
  • In the exceptional cases where user’s booking had not been confirmed for a particular reason, Way2village will initiate the refund of the booking amount paid by the User and intimate the User. Way2village will not provide any compensation or replace the unconfirmed booking. Any refund will be processed as per the defined policies of the service provider and Way2village as the case may be.
  • It is the responsibility of User for all charges, fees, duties, taxes for the using of services as per the applicable laws.
  • The User will make the payment only in the account on the name Way2village. Way2village will never ask for making the payment to any private account or to the account not held on the name of Way2village. If any User make payment to these fraudulent account or on the account which Way2village is not the legitimate holder, then in that case Way2village will not be held liable for the loss. User has no right to recover any amount from Way2village.
  • The User is advised not to share his personal sensitive information like Credit/ Debit card number, CVV, OTP, Expiry date of card User IDs, Password etc. with any person including agents, employees or representative or affiliates of Way2village. Way2village or any agents, employees or representative of Way2village will never ask to share these sensitive information. Way2village will not be liable for any such loss incurred by the User.
  • Payment Confirmation: – As soon as User make the payment, Way2village will send you a confirmation email, along with a unique booking reference number and voucher as a valid proof of payment.
  • If the user booking is confirmed and user do not appear on the date of the booking, Way2village will not refund in that circumstances.